Everything about how the information you share with ak99 is collected, stored, and used is explained here in plain English. We believe transparency is the foundation of trust.
This Privacy Policy applies to all services on the ak99 platform. By using our website or app, you are deemed to have accepted the terms of this policy.
Ak99 takes the privacy of your personal information very seriously. Our Privacy Policy explains what data we collect, why we collect it, and how it is used. Please read this policy carefully before joining ak99.
We believe your personal information is your asset. That is why we only collect what is genuinely needed to provide our services. No data is sold or transferred to any third party without your consent.
This Privacy Policy may be updated at any time. We will notify you of any significant changes via email or through the platform.
Ak99 collects different types of information in different situations. Below is a clear breakdown of what we collect:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Age Verification & Account Registration |
| Contact Information | Email, mobile number | Sending Support & Security Messages |
| Financial information | BKash/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Activity data | Game history, betting records | Service Improvement & Responsible Gaming |
We collect information directly from you, from your activity on our platform, and through technical means such as cookies. We never collect unnecessary or sensitive data.
Ak99 uses your information only for specific and legitimate purposes. We never use your data against you. The purposes for which we use your information are outlined below:
We never sell your data to advertisers. Your information is not used beyond improving services on our own platform.
Ak99 uses cookies to enhance your experience. Cookies are small data files stored in your browser that help remember your preferences and maintain the quality of our services.
You can disable cookies at any time through your browser settings, though some features may become limited as a result. We do not use third-party tracking cookies.
Ak99 uses industry-leading technology to protect your information. Our security measures are multi-layered and continuously updated.
That said, no internet transmission can be guaranteed 100% secure. Always use a strong password and never share it with anyone.
Ak99 retains your information only for as long as necessary. Even after account closure, certain data may be kept for a defined period to meet legal requirements.
| Type of Data | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Financial transaction records | 7 years (legal obligation) |
| Communication Logs | 2 years |
| Game history | 3 years |
| Technical Logs | 90 days |
Once the retention period expires, data is automatically deleted or anonymized. We never keep data longer than necessary.
As an ak99 member, you have important rights over your own data. We respect these rights and are ready to help you exercise them.
You may request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data where there is no legal obligation to retain it.
You may request that your data be used only for specific purposes.
You may request a copy of your data in a portable, accessible format.
You can opt out of promotional messages at any time.
To exercise any of these rights, contact our support team. We will respond to your request within 30 days.
Ak99 is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from minors. Age verification is carried out at the time of registration.
If we inadvertently collect data from a minor and this is brought to our attention, that data will be deleted immediately and the associated account will be closed.
Ak99 may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or through a platform notice. Updated policies take effect from the date of publication.
If you have any questions about this Privacy Policy or concerns regarding your data, please get in touch with us:
No representative of ours will ever ask for your password, PIN, or full payment details. If anyone requests such information, please contact our support team immediately.
We don't just make promises — we prove it in practice
Your name, address, phone number, and financial details on ak99 are never shared with advertisers or third parties. Your information is used solely to provide you with our services.
Every transaction and data exchange is protected with bank-grade 256-bit SSL encryption — virtually impossible for hackers to break.
Our systems are regularly audited by independent third-party experts. Any vulnerabilities are identified and resolved quickly to keep your data safe at all times.
Only authorised staff with a genuine need can access your information. Every access is logged and reviewed on a regular basis.
You have full rights to view, correct, delete, or port your data. We guarantee a response to any request within 30 days.
Our Privacy Policy is written in plain, straightforward language — no complex legal jargon. What you read is what we truly practise. That is our promise.
Satisfied with our Privacy Policy? Register with ak99 today and enjoy safe gaming alongside thousands of Bangladeshi players.
By registering, you agree to our Privacy Policy and Terms & Conditions